FAQ

Shipping

All orders placed before 16:00 (CEST/CET) Monday to Friday are dispatched the same day, if in stock.
Orders will not not be send if no or insufficient payment is received.
Testing and repair of electronics such as ECU's, CDI units or dashboards are generally returned within 3 working days, only with an approved payment, that payment is arranged in advance or on account (on request).
Delivery times are subject to and dependent on the proper handling of the carrier.
we ship with UPS or occasionally with other if preferred.

Returns

Ordered items can be returned within 14 days if they are unused and in original packaging (except customized products).
If you want to send an item back to us, please first contact our customer service through [email protected] , or by phone, +31 492 565 220
After contacting our customer service, you can return the items to the address below;

Carmo Electronics
T.a.v. customer service
Berenbroek 3
5707DB
Helmond
NL

Carmo electronics takes no responsibility if the package is lost.
Damaged and/or incomplete products cannot be (fully) compensated.